VirtualTeams_Toolkit_ENG

41 www.virtual-teams.eu ● Flexibility / Adaptability: Remote working is interfering with employees' personal lives. They need to be flexible about tasks and deadlines. Personal life takes a different place when working remotely, a place sometimes more significant than ● before. It is important to be flexible (if possible) in the tasks to be carried out and the associated deadlines. It is also important to take into account that each employee has different personal realities (internet access, digital skills...). ● Autonomy: Ability to manage your activity without having to be supervised continuously. This skill is essential to be productive at work, even at a distance. It is essential to give the necessary autonomy to your employees so that they can accomplish their activities on time. It is also a sign of confidence and recognition of their skills and abilities. This recognition is known to increase employee commitment. According to the Gallup Institute, engagement increases productivity by 21% and customer satisfaction by 10%. ● Self-management: Ability to control your thoughts, motivations, actions and feelings. Self-management can be composed of several sub-skills such as selfmotivation, or self-confidence. Self-management enables you to set goals to be independent and to take the initiative to achieve them. In several aspects, selfmanagement is similar to autonomy, especially in terms of increasing the commitment of employees. Indeed, by being aware of one's capacities and skills, it is easier to motivate oneself and to commit to the professional tasks to be carried out. ● Strong communication abilities: Effective remote working requires adequate communication to ensure good productivity. The implementation of such communication requires that all interlocutors have strong communication abilities. It is well known that working from a distance makes communication less fluid. It is therefore important to cultivate this skill, as it will not only ensure good team cohesion, but will also prevent the isolation of any of the collaborators and, above all, will ensure the productivity and effectiveness of the work requested. ● Teamworking: Whether you are an employee or a manager of a team, teamwork skills are essential for working, and even more so when you work remotely. According to the Indeed website, teamwork skills represent the set of qualities and aptitudes enabling you to work as part of a team, i.e., communicating and knowing how to respond, carrying out tasks with others, being responsible, participating in discussions and decision-making, etc.

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